Class XII - Business Studies - 1 Date of Taking Test : December 24, 2024 Time: 20 Minutes 1. 'Management principles are contingent or dependent upon the situation prevailing in the organisation.' Which is the correct explanation associated with the given statement? (a) Application of principles is suitable in similar situations in many cases. (b) Application of principles must be changed as per the requirements. (c) Principles of management can be modified. (d) None of the above None 2. Savita is a floor manager in a mall. She has a very busy schedule and has around 10-12 salespersons under her who help daily customers choose their products from display shelves. Recently, the business expanded leading to the increase in the area of floor along with the number of brands on shelves. However, due to good packaging by upcoming brands, the need to increase the number of salespersons was not required. The customers who visit Savita's floor filled feedback forms in which they showed their tendency to buy certain high quality brands because they felt proud of using them. On the basis of this survey, she was able to identify the top five brands. They were FIN, Delicatano, Chacha Khushboo, Stars On Sky and Sea Rock. Which importance of packaging is indicated above? (a) Rising standards of health and sanitation (b) Self service outlets (c) Innovation opportunity (d) Product differentiation None 3. Read the following statements-Assertion (A) and Reason (R), and choose one of the correct alternatives given below: Assertion (A): Delegation is a pre-requisite to the efficient functioning of an organisation. Reason (R): It enables a manager to use his time on high priority activities. (a) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A) (b) Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of Assertion (A) (c) Assertion (A) is true but Reason (R) is false (d) Assertion (A) is false but Reason (R) is true None 4. In case, a consumer is not satisfied with the orders passed by the District Commission, he can further make an appeal in the State Commission within a time period of: (a) 30 days (b) 20 days (c) 45 days (d) 10 days None 5. Joffre works as the production manager in a company. Due to excess work, he transfers some of his authority of performance to his subordinate, Kartik. However, the company did not like this move as most of the decisions are taken by top level management in the organisation. This created rumours in the organisation about the possible termination of Joffre. It was later clarified that no such step was taken by the top management. Which type of structure is highlighted in the line, "Joffre works as the production manager in a company"? (a) Functional structure (b) Divisional structure (c) Matrix structure (d) None of the above None 6. Which of the following dimensions of business environment includes legislation passed by the government? (a) Political environment (b) Social environment (c) Legal environment (d) Economic environment None 7. Any kind of external devices, like compact discs (CD's) for computer, have become obsolete. Google, with its Google Drive service, Apple with its iCloud offering, enables the users to store documents, photos, music and movies on web-based servers. Identify the feature of the business environment being described in the above case. Dynamic nature Inter-relatedness Relativity Uncertainty None 8. Management translates __________in terms of _________ to be achieved. (a) work; goals (b) policies; objectives (c) humans; resources (d) techniques; resources None 9. Match the various types of communication in Column I with their respective statements in Column II and choose the correct alternative: (a) A-(ii), B - (iii), C - (i) (b) A- (iii), B - (ii), C - (i) (c) A- (iii), B - (i), C - (ii) (d) A - (i), B - (ii), C - (iii) None 10. Rishabh has joined as a Creative Head in an entertainment comsnpany. He always ensures that the work has been divided into small and manageable activities and also the activities of similar nature are grouped together. Identify the related step in Organising process being mentioned in the above lines. (a) Identification and division of work (b) Departmentalisation (c) Assignment of duties (d) Establishing reporting relationships None 11. Under which concept of marketing, greater emphasis was placed on improving the production and distribution efficiency of the firms. (a) Product concept (b) Production concept (c) Marketing concept (d) Selling concept None 12. In which step of the Planning process, pros and cons of each alternative are examined. (a) Developing premises (b) Setting objectives (c) Evaluating alternatives courses (d) Selecting an alternative None 13. Read the following statements carefully. Statement I: Planning is the most challenging activity for the management as it guides all future actions. Statement II: Sometimes, the cost incurred for planning may not justify the benefits derived from the plans. Choose the correct option from the options given below: (a) Statement I is true and II is false (b) Statement II is true and I is false (c) Both the statements are true (d) Both the statements are false None 14. Identify the barrier to effective communication related to organisational barriers being highlighted in the pictures given below. (a) Organisational policy (b) Organisational facilities (c) Rules and regulations (d) Status None 15. ____________ mark is used for electrical products. (a) Agmark (b) ISI (c) FPO (d) ISO None 16. Which of the following claims is correct about the financial market? (a) It acts as a link between savers and investors by facilitating transfer of funds. (b) It serves as a link between households that save money and business that invest it. (c) It invests the money it has available in its most profitable investment option. (d) All of the above None 17. Hiring of employees is done by: (a) Top Level Management (b) Middle Level Management (c) Supervisory Level Management (d) All of the above None 18. Which of the following statements is not true about branding? (a) It does not help in building customer's loyalty and in promoting its sale. (b) It is a process of giving a name, term, sign, symbol, design or some combination of them. (c) It helps in identifying and distinguishing the products from the competitors' products. (d) Brand name, brand mark and trade mark are terms related to branding. None 19. Arrange the following needs as per Abraham Maslow's hierarchy theory: (a) (ii), (i), (iii), (iv), (v) (b) (i), (ii), (iv), (iii), (v) (c) (v), (i), (iii), (iv), (ii) (d) (ii), (iii), (i), (iv), (v) None 20. None 1 out of 1 Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Name * Email * Website Comment * Save my name, email, and website in this browser for the next time I comment.